[otrs] Help needed on Initial owner of the ticket

[Ramziddin Artykov]

Hi guys

Does anybody know why when a customer creates
a new ticket the initial owner of the ticket is the
main admin root at localhost? Maybe some of my
notification related problems come out of this
thing. Does anybody know how to configure the
otrs so that initial owner is not the root at localhost
but the user that is responsible for queue the ticket
sent to?

Regards

Ramziddin
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