[otrs] About Escalation time/Unlock timeout

[Maurice James Ny]

That means 1 minute

 

  _____  

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Ramziddin Artykov
Sent: Saturday, February 03, 2007 4:24 AM
To: otrs at otrs.org
Subject: [otrs] About Escalation time/Unlock timeout

 

Hi

 

What is that number 

that putting into textbox?

If i put 1 does that mean

the ticket in this queue

will be escalated or 

unlocked in 24 hours?

 

Regards

 

Ramziddin

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.otrs.org/pipermail/otrs/attachments/20070203/915d1afd/attachment.html