[otrs] About Escalation time/Unlock timeout

[Ramziddin Artykov]

Hi

one more
question unlock timeout is about unlocking locked tickets, is not it?

Regards

On 2/3/07, Maurice James Ny <maurice.james at verizon.net> wrote:
>
> That means 1 minute
>
>
> ------------------------------
>
> *From:* otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] *On Behalf Of
> *Ramziddin Artykov
> *Sent:* Saturday, February 03, 2007 4:24 AM
> *To:* otrs at otrs.org
> *Subject:* [otrs] About Escalation time/Unlock timeout
>
>
>
> Hi
>
>
>
> What is that number
>
> that putting into textbox?
>
> If i put 1 does that mean
>
> the ticket in this queue
>
> will be escalated or
>
> unlocked in 24 hours?
>
>
>
> Regards
>
>
>
> Ramziddin
>
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support orr consulting for your OTRS system?
> => http://www.otrs.com/
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.otrs.org/pipermail/otrs/attachments/20070203/95aa50c8/attachment.html