[otrs] Upgrade from 2.1.2 to 2.1.5

Danie djtzar at gmail.com
Mon Feb 5 09:44:16 GMT 2007


I am running otrs-2.0.4-3.fc5 on a (you guessed it) FC5 distro , can I 
use the Redhat RPM to upgrade or should i wait for the yum repositories 
to be updated?

Beugen, Peter van wrote:

> Yes, I just ran the RPM
>
> (First stopped Apache and OTRS, ran the RPM, started apache, started 
> OTRS…)
>
> For you safety you can (should?) of course backup the OTRS directory….
>
> Regards,
>
> Peter
>
> *Van:* otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] *Namens 
> *Maurice James Ny
> *Verzonden:* zondag 4 februari 2007 0:09
> *Aan:* 'User questions and discussions about OTRS.org'
> *Onderwerp:* RE: [otrs] Upgrade from 2.1.2 to 2.1.5
>
> How exactly did you do it? Just run the RPM as usual?
>
> ------------------------------------------------------------------------
>
> *From:* otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] *On 
> Behalf Of *Beugen, Peter van
> *Sent:* Saturday, February 03, 2007 11:08 AM
> *To:* User questions and discussions about OTRS.org
> *Subject:* RE: [otrs] Upgrade from 2.1.2 to 2.1.5
>
> Changes in config.pm or made by the admin area (in ZZZauto.pm I think) 
> will not be lost !
>
> I upgraded from 2.1.2 to .3, .4 and .5 and all my configed stuff was 
> unchanged
>
> Regards,
>
> Peter
>
> *Van:* otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] *Namens 
> *Maurice James Ny
> *Verzonden:* zaterdag 3 februari 2007 15:59
> *Aan:* 'User questions and discussions about OTRS.org'
> *Onderwerp:* [otrs] Upgrade from 2.1.2 to 2.1.5
>
> Does anyone know how to manually upgrade from version 2.1.2 to 2.1.5? 
> What files got changed and what the changes are? I don’t want to 
> download the entire rpm or risk loosing any config modifications that 
> I already made.
>
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>
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