[otrs] Help me on Generic agent

[Ramziddin Artykov]

Hi list

I have selected the 10 min time option in the Generic Agent Job's settings
it should check every ten minutes the definite queue
and if he finds the owner is root at localhost
it should change it should change it to the appropriate owner
(F.Y.I every time the customer opens a ticket the initial
owner is root at localhost)
Why the job is not executed every 10 minutes but only
at the first time when i run it?

Regards
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