[otrs] Automatic BCC on Answer - Selective

[David Quick]

Hello list,

I would like to set up the following scenario on a per-queue basis - has 
this been implemented yet?

Scenario: Any time an agent sends an answer from queue FOO, 
automatically add foo-staff at mydomain.net to the BCC field by default.

Please let me know if anyone has this working - we're currently using 
OTRS v2.1.5 on CentOS.


Regards,

David

-- 
David Quick
dquick at lambdares.com
Chief Network Architect / IT Manager

Lambda Research Corporation
25 Porter Road
Littleton, MA 01460
Tel: 978-486-0766 x20
Mob: 339-224-0993