[otrs] More info on customer notifications in queue view

[Dan Mahoney, System Admin]

On Fri, 22 Sep 2006, Joe Fusco wrote:

> I did some testing and discovered the following:
>
> 1. Create ticket using Email-Ticket button
> 2. Open ticket and change owner
> 3. Owner notification is visible in Queue view instead of original text

Joe,

I'm having teh same problem and getting really frustrated with it.  Did 
you ever get this sorted out?

-Dan Mahoney

--

"SOY BOMB!"

-The Chest of the nameless streaker of the 1998 Grammy Awards' Bob Dylan
Performance.

--------Dan Mahoney--------
Techie,  Sysadmin,  WebGeek
Gushi on efnet/undernet IRC
ICQ: 13735144   AIM: LarpGM
Site:  http://www.gushi.org
---------------------------