[otrs] Few Questions

[Chris Watt]

Hi Guys,

I've jsut been playing with OTRS to try and convince my company to use
it as it will simplify our lives a lot!

However, when I go to the File Manager page, I get this error:
Error: FileManager Root directory doesn't exist: /home/otrs-share/,
please check your c[..]

I also have a problem with webmail not working at all which gives me
this error after inouting details in preferences:
Bad arg length for Socket::pack_sockaddr_in, length is 0, should be 4
at C:/OTRS/Perl/lib/Socket.pm line 376, <PRODUCT> line 544.

Also, does anyone know a good tutorial for getting the e-mail to work?
 I.e. when someone emails support at domain.com it will create a ticket
for them.  I haven't seem to have gottne it quite right.

Cheers!!
~Chris