[otrs] Move articles from database to filesystem

[Alexander Scholler]

Hi Marc,

Marc Redeker schrieb:
> 
> Hello and a happy new year together,
> 
> 
> i changed the article storage from an MySQL database to Filesystem
> (ext3). So from now all articles and attachements are stored on the
> filesystem.
> Now to my question:  Is is possible to move all existing articles from
> the mysql DB to the Filesystem?

I heard that it can be changed in any-directions on-the-fly.

> 
> The reason is that customers often send us eMails with 150 uo to 400
> jpeg images as simple attachements without using e.g. Zip.
> So we have to select every image in the ticket using "save target as".

What do you think should change with using FS-storage. You still have to
download the attachment via web-gui, regardless of the background-storage.

> 
> I'm running OTRS 2.0.4 with Apache 2.0.45 Mysql 4.0.24 on Debian.
> 
> thanks in advance,
> 
> Marc

Bye, Alex