[otrs] Software error

[LQ Marshall]

This issue appears to have something to do with a PERL update.

The issue only occurs if you have recently updated PERL.

 

> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On 
> Behalf Of Eddie Bindt
> Sent: Monday, July 02, 2007 3:59 PM
> To: User questions and discussions about OTRS.org
> Subject: Re: [otrs] Software error
> 
> 
> On 2-jul-2007, at 20:26, Eddie Bindt wrote:
> 
> > ls,
> >
> > somewhere I hoped the problem would have been solved because I was 
> > still running 2.0.2 on my system ...
> > So I updated to 2.1.7 ...
> > That went rather smooth .... All seems fine, but still the 
> same error 
> > ...
> > "Modification of a read-only value attempted at /usr/lib/perl5/ 
> > site_perl/5.8.8/i686-linux/Net/DNS/Question.pm line 47."
> >
> > Is there really no fix for this ??? (besides downgrading perl ?)
> 
> extra info ....
> 
> setting Framework -> Core -> CheckMXRecord to NO ... fixed 
> the error message and makes the system useable again.
> Perhaps some developer who knows the internals can look into 
> the code and create a permanent fix for this.
> 
> Eddie
> 
> > Eddie
> >
> >
> > On 2-jul-2007, at 17:32, Eddie Bindt wrote:
> >
> >>
> >> On 2-jul-2007, at 15:46, Gerhard Weber wrote:
> >>
> >>> Hi,
> >>>
> >>> we encountered the same problem at a new installation.
> >>
> >> Hi,
> >>
> >> good to see that I am not the only on with this problems ...
> >>> the simple solution: We just deleted the new files 
> (version 659) and 
> >>> copied the old .pm files.
> >>
> >> That is what allready was suggested on this list before, 
> but not an 
> >> option for me. My website runs on a shared server and my provider 
> >> does not wish to downgrade ...
> >>
> >> I need to find a solution fast now, my customers are getting 
> >> impatient ...
> >>
> >>> voila - it worked again.
> >> I whish it was ...
> >>
> >> E.
> >>
> >>
> >>
> >>
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> >>
> >
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> >
> 
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