[otrs] Customize time period for "Pending Auto Close" ticket state
Ingmar Koecher [ NETIKUS.NET ltd ]
ingmar.koecher at netikus.net
Tue Jul 3 09:00:58 GMT 2007
Hi - I already asked this a few days ago and was hoping that somebody
knew the answer:
I was curious how we could change the default time period for "Pending
Auto Close" tickets which currently seems to be set at 24 hours. I tried
to search the documentation, Google, and source files but I wasn't able
to find where I can change that.
Is that hard-coded, or, if it can be changed - where can I customize
that :-)
Thank you for any help,
Ingmar.
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