[otrs] AgentTicketPrint using command line ?

Damien BASTIE damien at merione.net
Wed Jul 4 16:51:55 GMT 2007


> Hi,
>
> I'm trying to generate a PDF file for each Ticket that are in state  
> "closed"
>
> Is There any way to use  
> http://myotrs.com/otrs/index.pl? 
> Action=AgentTicketPrint&TicketID=[ID_NUMBER] to get and store the PDF  
> file without using webinterface ?

For information i've found an ugly solution by using "curl"

curl -L -d  
"Lang=fr&User=$agentuser&Password=agentpassword&Action=Login"  
"https://myotrs.com/otrs/index.pl? 
Action=AgentTicketPrint&TicketID=$ticketid" -o $ticketnumber.pdf

Damien BASTIE



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