[otrs] default e-mail address

Gabriele D'Andrea gabriele.dandrea at ecohmedia.com
Fri Jul 6 18:05:59 GMT 2007


  ----- Original Message ----- 
  From: Dan King 
  To: User questions and discussions about OTRS.org 
  Sent: Friday, July 06, 2007 5:58 PM
  Subject: RE: [otrs] default e-mail address


  Hello,

   

  I think there are two places to change this. I'm not sure which is truly correct. The first one is in the admin area. Click on the Users link and change the root at localhost email address.

That's the mail address of the user root at localhost, which is the root user of the system, so it's not related to system email address 
  The second place is in Admin again under the System heading, if you click on the Email Address link. Then change the OTRS System email address.

   

  One of those two will change it. I think the second one will do it but I am not positive.

 That's it!
  Hope that helps.

   

  Dan King
  Software Developer
  Canadian Resident Matching Service
  613.237.0075  ext. 241
  (Toll free) 877.CARMS.42
  171 Nepean Street, Suite 300
  Ottawa, ON, CAN    K2P 0B4
  www.carms.ca

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  From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of pri pri
  Sent: July 6, 2007 11:45 AM
  To: otrs at otrs.org
  Subject: [otrs] default e-mail address

   

  hi all

  i am just getting used to the otrs system. when i compose from the system the sender's address is otrs at localhost. how can i change this? 

  we are running otrs on windows sbs 2003

  thank you

   





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