[otrs] Send customer notifications only to mapped customers

[Gabriele D'Andrea]

I'm trying to enable this feature, but with no luck.
I've changed this setting to YES in SysConfig::Core::Ticket

 CustomerNotifyJustToRealCustomer: 
Send customer notifications just to mapped customer. Normally if no customer is mapped, the latest customer sender gets the notification.  No Sì 
(Default: No)


But nothing happens, the system keeps sending emails to every address it receives messages from.

Is this a bug? (I've given a quick look to bugzilla but couldn't find nothing related)

-- 
Gabriele D'Andrea
Tel. +39 085 9431161 . Fax +39 085 9431162 . gabriele.dandrea at ecohmedia.com
.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .
ECOH MEDIA S.r.l.
Via Milano 32, 21019 Somma Lombardo (VA) . Via F. Fellini 2, 65010 Spoltore (PE)  . Italy . www.ecohmedia.com
.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .
Le informazioni contenute in questo messaggio di posta elettronica sono riservate e confidenziali e ne è vietata la diffusione in qualunque modo
eseguita. Qualora Lei non fosse la persona a cui il presente messaggio è destinato, La invitiamo ad eliminarlo e a non leggerlo, dandocene
gentilmente comunicazione.
The information contained in this e-mail and any attachments are confidential and may also privileged. If you are not the named recipient, please
notify the sender immediately and do not disclose
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.otrs.org/pipermail/otrs/attachments/20070706/afc5c6cb/attachment.html