[otrs] New installation on Unix and Oracle DB

[Nils Breunese (Lemonbit)]

Dan King wrote:

> Hi, I have just finished the installation of OTRS on a Unix box  
> running Solaris 9 with a Oracle DB. I attempt to go to /otrs/ 
> index.pl and I receive the error below.
>
>
>
> Software error: Can't locate DBI.pm in @INC (@INC contains: /opt/ 
> carms-utils/otrs/bin/cgi-bin/../../Kernel/cpan-lib /opt/carms-utils/ 
> otrs/bin/cgi-bin/../.. /usr/perl5/5.6.1/lib/sun4-solaris-64int /usr/ 
> perl5/5.6.1/lib /usr/perl5/site_perl/5.6.1/sun4-solaris-64int /usr/ 
> perl5/site_perl/5.6.1 /usr/perl5/site_perl /usr/perl5/vendor_perl/ 
> 5.6.1/sun4-solaris-64int /usr/perl5/vendor_perl/5.6.1 /usr/perl5/ 
> vendor_perl .) at /opt/carms-utils/otrs/bin/cgi-bin/../../Kernel/ 
> System/DB.pm line

Did you install the DBI module? The required Perl modules are listed  
in the docs: <http://doc.otrs.org/2.2/en/html/x354.html#installation- 
of-needed-perl-modules>. You can also run ~otrs/bin/otrs.checkModules  
to see if you're missing any modules. We're not running OTRS on  
either Solaris or Oracle though.

Nils Breunese.
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