[otrs] More than one instance of OTRS on the same server

[Sébastien Prud'homme]

It seems that mod_perl uses the same pool when "compiling" perl
modules. The solution i found is to make a clone of the main perl
interpreter:

http://perl.apache.org/docs/2.0/user/config/config.html#C_Parent_

2007/7/9, Elias Probst <mail at eliasprobst.eu>:
> Hi,
>
> after struggling with this since nearly 3 months and trying to get it working
> I'm now finally seeking help on this mailinglist .. ;-)
>
> I'm currently reworking the Gentoo ebuilds and their webapp-config routines
> for OTRS because the current existing solution is very hard to setup and not
> really flexible.
>
> One of my goals is to make it possible running more than one OTRS instance on
> the same server because I (and surely a lot of other users) need this for
> having testing environments available.
>
> Didn't succeed yet - every other installed instance just shows the content of
> the first running instance. It seems that the other instances just take their
> configuration from Kernel/Config.pm of the first instance.
>
> What I tried so far:
>
> - Every instance running on it's own <Location> or <VirtualHost> on Apache2
> using mod_perl
> - Unique values in Kernel/Config.pm:
>         - SystemID
>         - FQDN (when using vhosts: foo.host.domain, bar.host.domain)
>         - Database
>         - DatabaseUser
>         - Frontend::ImagePath
>         - LogModule::LogPath
> - Changed paths in apache2-perl-startup.pl per instance
>
> Does anybody know how to make more than one instance on the same server
> working? There shouldn't be any strange workaround like "running a second
> apache instance through mod_proxy" or "running a second apache instance on
> another ip/port". Also not using mod_perl is no option because of the
> dramatic loss of performance.
>
> I just want to be able using more than one instance with mod_perl and I'm
> wondering why this doesn't work? Is this a bug in OTRS or mod_perl? Is it a
> intended behaviour?
>
> I've already filed a bug at http://bugs.otrs.org/show_bug.cgi?id=2037 but
> noone answered yet.
>
> Regards, Elias P.
> --
> A really nice number:
> "09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0"
>
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