[otrs] Auto Close old tickets

[Gustavo Azambuja]

Hi, we have lot of much tickets in state open, i want close all tickets
without response of my clients in last week.
With Generic Agent i dont do this, this is correct?
How i do this?



-- 
Saludos,
Gustavo Azambuja
Linux User: 275813
http://gazambuja.ideas3.com

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