[otrs] Retrieving emails from a POP3 account into a Windows Otrs system

[Nils Breunese (Lemonbit)]

Luigi wrote:

> I have problems in retrieving emails from a POP3 account into my local
> Windows Otrs system.
>
> After installing Otrs, my steps were:
> 1) I opened a gmail.com account for testing purposes, and enabled  
> retrieving.
> 2) I set up the POP3 mask at
> http://localhost/otrs/index.pl?Action=AdminPOP3 by entering the three
> main fields (username, password, host), and leaving the other fields
> to their default values.

GMail doesn't use the standard POP3 port. <http://en.wikipedia.org/ 
wiki/Post_Office_Protocol> says:

"POP3 works over a TCP/IP connection using TCP on network port 110. E- 
mail clients can encrypt POP3 traffic using TLS or SSL. A TLS or SSL  
connection is negotiated using the STLS command. Some clients and  
servers, like Google Gmail, instead use the deprecated alternate-port  
method, which uses TCP port 995."

I haven't checked if you can easily change the port in OTRS, but you  
might want to run your tests using a normal POP3 server.

Nils Breunese.
-------------- next part --------------
A non-text attachment was scrubbed...
Name: PGP.sig
Type: application/pgp-signature
Size: 186 bytes
Desc: Dit deel van het bericht is digitaal ondertekend
Url : http://lists.otrs.org/pipermail/otrs/attachments/20070716/7efbbbc6/PGP.pgp