No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set -

[Nils Breunese (Lemonbit)]

Rick Sanson wrote:

> No I haven't, Jonathon!
>
> Where is that? I am unable to search from sysconfig (for whatever
> reason) and I dont see it in framework...
>
> ???
>
> Please advise!

He is talking about sysctl (a commandline tool not related to OTRS),  
not about SysConfig in OTRS. I have never needed to use sysctl to get  
this to work though.

Nils Breunese,

> -----Original Message-----
> From: Jonathon [mailto:jonathon at team-iis.com]
> Sent: Wednesday, July 18, 2007 9:09 AM
> To: 'User questions and discussions about OTRS.org'
> Subject: RE: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being  
> Set
> -
> Importance: High
>
>
> Did you try setting the domain name in the kernel settings also?  
> You can
> look at the kernel.domainname setting using sysctl.
>
>
>
>
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On  
> Behalf Of
> Sanson, Rick
> Sent: Wednesday, July 18, 2007 9:28 AM
> To: otrs
> Subject: RE: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being  
> Set
> -
>
> Thank you guys!
>
> This installation is a VM that came from VMware's repository and was
> built buy unknown.
>
> I am Linux savvy so I'll do as Steve Carr suggests and rebuild as  
> these
> symptoms make no sense. I really used the VM to do some evaluation  
> work
> anyway, have decided to go with OTRS and need to implement a more
> production-like server anyway. This cannot be that hard and the  
> FQDN is
> defined in the place where all indications point; Config.pm.
>
> I do intend to restore this setup just to see if the OS had any impact
> on the FQDN issue (I doubt it).
>
> Thank you all!
>
>
> -----Original Message-----
> From: Nils Breunese (Lemonbit) [mailto:nils at lemonbit.nl]
> Sent: Wednesday, July 18, 2007 2:26 AM
> To: User questions and discussions about OTRS.org
> Subject: Re: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being  
> Set
> -
>
> Steven Carr wrote:
>
>> Sanson, Rick wrote:
>>> This is properly configured with the hostname of my actual FQDN...
>>>
>>> What is the matter here???
>>
>> Pass, not too sure, have you thought about upgrading to a newer
>> version
>> of fedora? just incase there is some bug/issue with that particular
>> version of fedora, not sure how many (if any) others are using FC4  
>> for
>> their OTRS installations.
>
> FC5 is went EOL a couple of weeks ago, so if Rick is really still
> running FC4 it might be time to upgrade, yeah. Still that shouldn't
> keep him from setting his FQDN. I also have no idea why the change
> won't stick. Have you tried enabling verbose logging? Maybe the logs
> will show something interesting.
>
> Nils Breunese.

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