[otrs] change ticket type

[Luis Torres Quiñones]

Thanks 
 that option is for adding status, but what I need it is to modify
the TicketType,

This is possible?

 

Saludos cordiales, 


Luis Torres Quiñones

 

  _____  

De: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] En nombre de
Gabriele D'Andrea
Enviado el: Martes, 24 de Julio de 2007 03:06 a.m.
Para: User questions and discussions about OTRS.org
Asunto: Re: [otrs] change ticket status

 

You can edit or add ticket status in the admin area, through the STATUS link

 

Gabriele

----- Original Message ----- 

From: Luis Torres <mailto:luis.torres at ics-mx.com>  Quiñones 

To: 'User questions and <mailto:otrs at otrs.org>  discussions about OTRS.org' 

Sent: Tuesday, July 24, 2007 12:45 AM

Subject: [otrs] change ticket status

 

Hi,

 

Somebody know, how to add an option, to change ticket status, like a “change
queue”

 

Regards,

Luis Torres Q.

 


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