[otrs] upgrade OTRS 2.1.7 to 2.2.1

[Nils Breunese (Lemonbit)]

Jeff Shepherd wrote:

> Thanks!  This is the first time that I've had to upgrade the DB  
> before.  All of the other updates just applied after using the RPM.

That was also my experience. You might want to file a bug report at  
bugs.otrs.org.

Nils Breunese.
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