[otrs] Sub categories in OTRS?

[Nils Breunese (Lemonbit)]

Markus Uelzer wrote:

> Would it be possible to have subqueues of subqueues?
>
> In the meaning a hirachry like "English tickets" -> "Product: XYZ" - 
> > "Technical Support" ?
That was what I was suggesting. I haven't tried it, but I think that  
might be possible.

Nils Breunese.


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