[otrs] PHP Script to show quick Status

Nils Breunese (Lemonbit) nils at lemonbit.nl
Tue Jul 31 19:18:18 GMT 2007


Swen wrote:

> I thought I share a little PHP script I wrote a couple of weeks ago.
> It will query the OTRS database and put out the current open tickets
> sorted by queue, tickets closed in the last x hours and tickets opened
> in the last x hours.
>
> It was designed for my management, so they can look what is going on
> without the need to log into OTRS. It works with OTRS 2.1 but I guess
> it will work it OTRS 2.2 as well.
>
> You can download it here: http://www.theworldsend.net . Look for
> "report.php" in the download section.
>
> I am no PHP programmer. Please spare me comments that you can write it
> in two lines where I used more lines. If you make it better let me
> know and I incorporate your changes.

Looks nice! I haven't tried the script, but reading through it I  
noticed there's a </small> missing at the end of the footer line.  
Nothing big (you're browser will render it ok anyway probably), but I  
thought I'd mention it.

Nils.
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