[otrs] Can't see my queues

[Eugene Ventimiglia]

Interresting - The user I'm logged in as has r/w access to all groups,
but the queue's Group attribute is "Agents" I can't see it.  When I
changed the queue's Group attribute to 'users' it works.

 

Agents is valid

 

Any other ideas?

 

________________________________

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Greg Horne
Sent: Tuesday, June 19, 2007 11:09 AM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Can't see my queues

 

A fast answer is Groups.  Login as an Admin and verify that you are a
member of the group that the queue was made part of.

 

Greg Horne

GEH

GEHORNE

	-----Original Message-----
	From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org]On
Behalf Of Eugene Ventimiglia
	Sent: Tuesday, June 19, 2007 10:53 AM
	To: otrs at otrs.org
	Subject: [otrs] Can't see my queues

	Hello All - 

	 

	I logged into my otrs system today to see no tickets, and on
closer examination, realized that I can't see some of my queues.  What
would determine who can see which queues? 

	 

	--e

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