[otrs] Can't see my queues

Nils Breunese (Lemonbit) nils at lemonbit.nl
Tue Jun 19 17:26:39 GMT 2007


Eugene Ventimiglia wrote:

> I logged into my otrs system today to see no tickets, and on closer  
> examination, realized that I can’t see some of my queues.  What  
> would determine who can see which queues?

Each agent can set his/her queues in his/her preferences. Log in,  
click Preferences and select all queues you want to see under 'My  
Queues'.

Nils Breunese.


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