[otrs] Can't see my queues
Nils Breunese (Lemonbit)
nils at lemonbit.nl
Tue Jun 19 17:26:39 GMT 2007
Eugene Ventimiglia wrote:
> I logged into my otrs system today to see no tickets, and on closer
> examination, realized that I can’t see some of my queues. What
> would determine who can see which queues?
Each agent can set his/her queues in his/her preferences. Log in,
click Preferences and select all queues you want to see under 'My
Queues'.
Nils Breunese.
-------------- next part --------------
A non-text attachment was scrubbed...
Name: PGP.sig
Type: application/pgp-signature
Size: 186 bytes
Desc: Dit deel van het bericht is digitaal ondertekend
Url : http://lists.otrs.org/pipermail/otrs/attachments/20070619/e38b5777/PGP-0001.pgp
More information about the otrs
mailing list