[otrs] Stats and reports

[Nils Breunese (Lemonbit)]

LQ Marshall wrote:

> I am fairly certain that 2.0.4 is a fairly old version.  2.1.x is  
> current
> and 2.2 is due out soon.
>
> I can attest that 2.1.x has the stat module but not sure when it  
> was added.
> Recent posts have indicated that the stat module is in it infancy.
>
> To properly evaluate OTRS you should look at 2.1.x if not 2.2.x.   
> There are
> a slew of bug fixes in the post 2.0 versions.
>
> The stat option would be available via an icon that says STAT to  
> admin users
> from the interface.

I don't know if stats are enabled by default these days, but I know  
they weren't at some point.

Nils Breunese.
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