[otrs] Setting the responsible

[Gabriele D'Andrea]

Hi I'm testing the responsible feature.

When new mails are fetched from postmaster_pop3.pl, the responsible for every ticket created is set to root at localhost, is there a way to change the default responsible or disabling it?

What is Ticket::ResponsibleAutoSet: in SysAdmin- Ticket -> Core::Ticket ?
It's enabled by default, I tried to disable it but I couldn't notice any changes

-- 
Gabriele D'Andrea
Tel. +39 085 9431161 . Fax +39 085 9431162 . gabriele.dandrea at ecohmedia.com
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