[otrs] Give Customer FAQ admin rights.

[Carlos Oyarzabal]

I think there is a risk to give admin rigths tu user customers to any place
of a system that must be managed by helpdesk and MIS team.
 
A FAQ is published "available" to be asked.
 
Carlos,
México
 

  _____  

De: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] En nombre de Emily
Flynn
Enviado el: Jueves, 21 de Junio de 2007 06:18 a.m.
Para: otrs at otrs.org
Asunto: [otrs] Give Customer FAQ admin rights.



Hi all,

 

I have the FAQ console set up on our OTRS, but I’d like to be able to give
some of our customers admin rights to the FAQ.  Is there a way I can do
this?  

 

thanks

 

Kind Regards,

 

Emily 

 

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