[otrs] Viewing all tickets in a queue

[Raphael Condom]

Hello,

I didn't find the right parameter Status/View from the Sysconfig.
Could you give me more information.

Thanks !

Raph,



De : otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org]De la part de
Mark Moore
Envoyé : lundi 25 juin 2007 17:20
À : User questions and discussions about OTRS.org
Objet : Re: [otrs] Viewing all tickets in a queue


Gabriele D'Andrea wrote:
>> 1) Is it possible to see all tickets in a queue? At present when
>> a ticket in the 'systems' queue is owned by another member,
>> I can't see it.
>
> You can do a Search, or you could enable Status/View from the Sysconfig
>
> Hope this helps...
Got it. Thanks!
>
> Gabriele
>


--

	Mark
	--0-
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Mark Moore
UCAR/NCAR/CGD					mmoore at ucar.edu
1850 Table Mesa Drive				(W) 303 497-1338
Boulder, CO 80305				(F) 303 497-1324

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