[otrs] Viewing all tickets in a queue

Nils Breunese (Lemonbit) nils at lemonbit.nl
Tue Jun 26 13:36:13 GMT 2007


Raphael Condom wrote:

> I didn't find the right parameter Status/View from the Sysconfig.
> Could you give me more information.

Admin -> SysConfig -> Group: Ticket ->  
Frontend::Agent::ModuleRegistration -> enable  
Frontend::Module###AgentTicketStatusView.

You could also have used SysConfig's search function. And please  
search the archives before posting.

Nils Breunese.


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