[otrs] Viewing all tickets in a queue

Raphael Condom raphael.condom at eloquant.com
Tue Jun 26 17:27:21 GMT 2007


thanks a lot

-----Message d'origine-----
De : otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org]De la part de
Nils Breunese (Lemonbit)
Envoye : mardi 26 juin 2007 13:36
A : User questions and discussions about OTRS.org
Objet : Re: [otrs] Viewing all tickets in a queue


Raphael Condom wrote:

> I didn't find the right parameter Status/View from the Sysconfig.
> Could you give me more information.

Admin -> SysConfig -> Group: Ticket ->  
Frontend::Agent::ModuleRegistration -> enable  
Frontend::Module###AgentTicketStatusView.

You could also have used SysConfig's search function. And please  
search the archives before posting.

Nils Breunese.






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