[otrs] Viewing all tickets in a queue
Raphael Condom
raphael.condom at eloquant.com
Tue Jun 26 17:27:21 GMT 2007
thanks a lot
-----Message d'origine-----
De : otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org]De la part de
Nils Breunese (Lemonbit)
Envoye : mardi 26 juin 2007 13:36
A : User questions and discussions about OTRS.org
Objet : Re: [otrs] Viewing all tickets in a queue
Raphael Condom wrote:
> I didn't find the right parameter Status/View from the Sysconfig.
> Could you give me more information.
Admin -> SysConfig -> Group: Ticket ->
Frontend::Agent::ModuleRegistration -> enable
Frontend::Module###AgentTicketStatusView.
You could also have used SysConfig's search function. And please
search the archives before posting.
Nils Breunese.
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