[otrs] Re: Using Tabed browser & Next Page

Shawn Beasley shawn.beasley at dlh.de
Wed Jun 27 12:11:13 GMT 2007


Dave Wojciechowski schrieb:
> Well I answered my own question, so I thought I would toss it out there
> for anyone else looking for an answer, if you want to have tabs that are
> totally independent of each other, say 2 tabs open that are not using
> the same session id, in your sysconfig change SessionUseCookie to no,
> this will cause the session id to be put in the address, therefore if
> you open up tabs and login in each tab you will have a new session id
> for each tab. 
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Dave Wojciechowski
> Sent: Thursday, June 07, 2007 4:37 PM
> To: User questions and discussions about OTRS.org
> Subject: RE: [otrs] Using Tabed browser & Next Page
> 
> Does anyone know a way to get around this ? 
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Dave Wojciechowski
> Sent: Wednesday, June 06, 2007 5:34 PM
> To: User questions and discussions about OTRS.org
> Subject: RE: [otrs] Using Tabed browser & Next Page
> 
> Hrm ok, an example, I go to an existing ticket I start to enter a note
> so I have the note window on the screen, I then right click on queue
> view and open in a new tab I then zoom on another ticket.  Then I switch
> back to the first ticket when I click save on the first tickets note it
> takes me to the 2nd ticket zoom.
> 
> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> LQ Marshall
> Sent: Wednesday, June 06, 2007 9:22 AM
> To: 'User questions and discussions about OTRS.org'
> Subject: RE: [otrs] Using Tabed browser & Next Page
> 
> I have not personally experienced any trouble with tabbed use.  Can't
> say that I am an aggressive tab user but every new notification creates
> a new tab for my use.  As with any tabbed web access if you are in an
> authenticated/tracked/etc session you have to pay attention to what you
> are doing.
> 
> Can't help... Cause don't know what you are referring... Works fine for
> us.
> 
> LQ
> 
> 
> ________________________________
> 
> 	From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On
> Behalf Of Dave Wojciechowski
> 	Sent: Wednesday, June 06, 2007 8:30 AM
> 	To: User questions and discussions about OTRS.org
> 	Subject: RE: [otrs] Using Tabed browser & Next Page
> 	
> 	
> 	I know I know I'm the only person in the world that uses
> tabs....
> come-on, someone out there has to have a ingenious solution to this that
> I'm not seeing
> 
> ________________________________
> 
> 	From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On
> Behalf Of Dave Wojciechowski
> 	Sent: Tuesday, June 05, 2007 2:07 PM
> 	To: User questions and discussions about OTRS.org
> 	Subject: [otrs] Using Tabed browser & Next Page
> 	
> 	
> 	We like to use tabs, the only downside of tabs is that you don't
> know where your going to end up after clicking save or back.  OTRS is
> tracking the last page you where at based off a db entry, the problem
> that we run in to is that if we open multi tabs we could be working on a
> ticket for one customer enter a note click save and be on a totally
> different ticket.
> 	 
> 	Does anyone have a solution to this?
> 	 
> 
> 	Thanks 
> 
> 	I'm Wojo 
> 
> 
> 
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> 

Thanks for contributing your answer. It is not often that one thanks for 
an answer or contributes answers to thier own questions. I do this as 
well and hope that we will be contagious to the rest of the users in our 
list.

--Shawn



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