[otrs] Re: unable to send e-mail

Shawn Beasley shawn.beasley at dlh.de
Fri Jun 29 13:58:16 GMT 2007


pri pri schrieb:
> hi all,
> i have just installed otrs in our system. i am able to receive e-mails 
> but when i tried to send e-mails i am getting this error:
>  
> 
> hi
> 
> *Plain Text Attachment* [ Scan and Save to Computer 
> <http://in.f941.mail.yahoo.com/ym/ShowLetter?box=Inbox&MsgId=1695_16657532_194657_1534_603_0_1010_1378_4143721938&bodyPart=2&YY=19370&y5beta=yes&y5beta=yes&order=down&sort=date&pos=0&view=a&head=b&VScan=1&Idx=0> 
> ]
> 
> Error: Can't use /usr/sbin/sendmail -i -f: Bad file descriptor!
> 
> Comment: Please contact the admin.
> Bug Report:
> Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Fri Jun 29
> 12:19:09 2007
> 
> Message: Can't use /usr/sbin/sendmail -i -f: Bad file descriptor!
> 
> Traceback (596):
>    Module: Kernel::System::Email::Sendmail::Send (v1.17) Line: 85
>    Module: Kernel::System::Email::Send (v1.20.2.1) Line: 475
>    Module: Kernel::System::Ticket::Article::ArticleSend (v1.128.2.4)
> Line: 1567
>    Module: Kernel::Modules::AgentTicketForward::SendEmail (v1.16.2.1)
> Line: 577
>    Module: Kernel::Modules::AgentTicketForward::Run (v1.16.2.1) Line:
> 83
>    Module: Kernel::System::Web::InterfaceAgent::Run (v1.17.2.1) Line:
> 671
>    Module:
> ModPerl::ROOT::ModPerl::Registry::C_3a_ClientApps_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47
>    Module: (eval) (v1.81) Line: 203
>    Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
>    Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
>    Module: ModPerl::Registry::handler (v1.99) Line: 30
> 
> 
>  
> 
> i changed the host to our e-mail server in the sendmail module in defaults.pm
> 
> the host was mail.example.com . i changed it  to our e-mail ip. but i m still having problems sending e-mails
> 
> can somebody help?
> 
> thank you
> 
>  
> 
> 
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Are you using a windows server or linux?

--Shawn



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