[otrs] Intermittent 500 errors with OTRS 2.1.5 under Debian ISPConfig

[Nils Breunese (Lemonbit)]

Reda Sadki wrote:

> I've installed OTRS and I'm trying to configure the admin panels.
> However, I get intermittent 500 errors, and OTRS is very, very slow --
> usually between 5 and 20 seconds between each click!
>
> I've documented this extensively on howtoforge.com, but no one's been
> able to help:
> http://www.howtoforge.com/forums/showpost.php?p=62788&postcount=21
>
> I know that I first need to fix the script errors, but I'm also very
> concerned about the performance.

Looks like you're running OTRS as a CGI app. Switching to mod_perl  
will speed up things a lot.

Nils Breunese.


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