[otrs] Intermittent 500 errors with OTRS 2.1.5 under Debian ISPConfig

[Nils Breunese (Lemonbit)]

Reda Sadki wrote:

> What makes you think that mod_perl is not running? How do you check if
> mod_perl is running? I was under the impression that it is.

The question is not whether mod_perl is running, but whether your  
apache config for OTRS actually uses mod_perl. I looked at your forum  
post and it didn't seem to use mod_perl. There are some example  
configs in /opt/otrs/scripts. I used apache2-httpd-new.include.conf  
for a vhost myself.

> mod_perl may help with speed, but what about the 500 errors?

I guess they shouldn't occur either way.

Nils Breunese.
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