[otrs] otrs and apache 2 on RHEL4

[Andrew Bergman]

Hi,

Previously I sent a message to the mailing list with an issue setting up 
OTRS to run on Apache 2, RedHat Enterprise 4.

If I remove the Perl related parts of the config file to get:

ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"

<Directory "/opt/otrs/bin/cgi-bin/">
    AllowOverride None
    Options +ExecCGI -Includes
    Order allow,deny
    Allow from all
</Directory>
<Directory "/opt/otrs/var/httpd/htdocs/">
    AllowOverride None
    Order allow,deny
    Allow from all
</Directory>

I get a 404 file not found error and most interesting I get in the error 
log::

File does not exist: /pegasus/export/web/main_web_root/otrs-web

(ie it is looking for files in the web root)

Why is it not following the alias?  other web apps using aliases are 
working fine...

Anyone???

-- 

Andrew Bergman
Systems Administrator
Microlistics Pty Ltd
Direct: +61 3 8329 2050
Mobile: +61 411 706 713
Fax:  +61 3 9326 7588
e-mail:  andrew.bergman at microlistics.com.au
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"It is the way of the world, Baldrick - the abused always kick downwards. I am annoyed, and so I kick the cat... the cat pounces on the mouse, and finally, the mouse bites you on the behind."