[otrs] RAW

[Umberto Nicoletti]

Create a postmaster filter based on the value of mail headers like the
following:

X-Spam-Flag=YES

and set X-OTRS-QUEUE=Junk

Then create a generic task which purges the Junk queue once in a while.
Please note that the X-Spam-Flag must be inserted by an antispam
software like spamassassin. Otrs can't detect spam by itself.
Depending on your antispam software config the header and the value can vary.

Umberto

On 3/7/07, Michael Dahl <MD at amproduction.dk> wrote:
> Hi,
>
> We get a lot of spam in the RAW queue.
>
> Are the any way to stop the moving of spam into the RAW queue ?
>
>
>
>
> Med venlig hilsen
> Michael Dahl
> Teknisk support konsulent
>
> Tlf. +45 9934 9871
> Tlf. +45 2249 1227
> md at amproduction.dk
> ______________________
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