[otrs] States and State Types

[John Blumel]

At 12:57 PM 3/8/2007, you wrote:
>No, the tickets are physically removed from the database when deleted
>from the Junk queue by the GenericAgent job we set up. There is no
>'removed' status.
>
>Maybe you just need to try the demo system (http://otrs.org/demo/) or
>set up a demo system for yourself? :o)

I have an OTRS installation up and running, and was looking at the 
States and State Types in the Admin interface ("System State 
Management"), where I saw the "removed" ("removed (5)". in the list) 
State and "removed" State Type. Thus my interest in what these were.


John Blumel