[otrs] CentOS 4.4 + otrs 2.1.6 ( again :-) )

[Nils Breunese (Lemonbit)]

bradis wrote:

> So what we have -> CentOS 4.4 and OTRS 2.1.6 ( rpm )
>
> Started to use -> http://www.howtoforge.com/otrs_centos4.4
>
> When come to :
> "7.	Install packages. The order is important, so install in this  
> exact order.
>
> install CGI Date::Pcalc Date::Format DBI DBD::mysql Digest::MD5  
> LWP::UserAgent MIME::Base64 MIME::Tools GSSAPI Net::DNS  
> Authen::SASL IO::Socket::SSL Convert::ASN1 XML::SAX::Base"
>
>
> got error ->
>
> All tests successful.
> Files=11, Tests=175, 27 wallclock secs ( 6.43 cusr +  0.89 csys =   
> 7.32 CPU)
>   /usr/bin/make test -- OK
> Running make install
> Installing /usr/lib/perl5/site_perl/5.8.5
> /IO/Socket/SSL.pm
> Installing /usr/share/man/man3/IO::Socket::SSL.3pm
> Writing /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi/auto/ 
> IO/Socket/SSL/.packlist
> Appending installation info to /usr/lib/perl5/5.8.5/i386-linux- 
> thread-multi/perllocal.pod
>   /usr/bin/make install  -- OK
> Convert::ASN1 is up to date (0.21).
> XML::SAX::Base is up to date (1.02).
> Failed during this command:
>   CAPTTOFU/DBD-mysql-4.003.tar.gz              : make_test NO
>
> cpan[3]>
>
> Any ideas? Because it looks like that it cause problem with httpd 
> +perl module after.
>
> [root at xxx001 ~]# /etc/init.d/httpd start
> Starting httpd: [Sat Mar 10 19:42:16 2007] [error] Can't locate  
> Apache.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/ 
> otrs/ /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/ 
> perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi / 
> usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/ 
> perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/ 
> site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/ 
> 5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386- 
> linux-thread-multi /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/ 
> site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/ 
> site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/ 
> site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/ 
> 5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386- 
> linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux- 
> thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread- 
> multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/ 
> lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/ 
> vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/ 
> vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/ 
> vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/ 
> vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at /usr/lib/ 
> perl5/5.8.5/CGI.pm line 195.\nCompilation failed in require at /opt/ 
> otrs/scripts/apache2- perl-startup.pl line 17.\nBEGIN failed-- 
> compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl  
> line 17.\nCompilation failed in require at (eval 2) line 1.\n
> [Sat Mar 10 19:42:16 2007] [error] Can't load Perl file: /opt/otrs/ 
> scripts/apache2- perl-startup.pl for server 001.xxx:80, exiting...
>                                                            [FAILED]
>
> Hope to hear from you!

I mentioned this before on this list: there is an easier way than  
going through CPAN. Just add Dag Wieers' yum repository and install  
the Perl modules using yum. That way they're also automatically kept  
up te date (provided that you run 'yum update' every once in a while).

Nils Breunese.


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