[otrs] Line wrap setting?

Franz Ferdinand Esberger ffe at technikum-wien.at
Fri Mar 23 12:51:51 GMT 2007


Salvador Manzo schrieb am 09.03.2007 3:54 Uhr:
> Anyone?  I can’t for the life of me find the setting for this.  I am
> using the default reply rule, with the text included being generated from
> <OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<<OTRS_CONFIG_ScriptAlias>customer.pl?Action=CustomerZoom&TicketID=<OTRS_TICKET_TicketID>
>
> The parameter details are
> Http
> {servername}.usc.edu:90
> otrs
>
> Consistently, the message is having a line break inserted immediately
> after the OTRS_CONFIG_ScripAlias, making the link useless
>
>
>

Hi Salvador,

got the same Problem once, the problem grounds on the BrowserCheck in
Agent-dtls - when the BrowserCheck is done and you're using a Browser
with Results in an Attribute "hard" the line-wrap will destroy your Link.

That happened to me using Safari, switched to Firefox and re-edited the
Notifications again - ét vóila.

hth
FranzF


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