[otrs] Change order of the subject

Serge ALGAROTTI Serge.Algarotti at ensmp.fr
Mon Mar 26 15:28:55 GMT 2007


Hello,

ours customers receive our mail answer with OTRS with a subject as:

 [Ticket#2007031210000057] Printer problem

They would prefer a subject like this:

  Printer problem [Ticket#2007031210000057]


Is it possible to change this ? I search in the documentation but I did not
find a solution.

(OTRS v 2.1.5)

thank for your help,

-- 
Serge


More information about the otrs mailing list