[otrs] Duplicate tickets at each mail check and can't send mail

[Peter van Beugen]

I have had the same problem a few times. I searched for the e-mail that
was first stuck in the POP box and deleted it by hand. After that
problem disappeard. Once the reason was a large attachment, the second
time it were strange characters in the name of the sender.

-----Oorspronkelijk bericht-----
Van: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] Namens Wes
Plate
Verzonden: donderdag 29 maart 2007 0:48
Aan: OTRS
Onderwerp: Re: [otrs] Duplicate tickets at each mail check and can't
send mail

On 3/28/07 1:56 PM, "Peter van Beugen" wrote:

> If you use utf-8 it could be a problem with a "strange" character in
de
> e-mail. Search the list for this problem.

*shrug*  The emails that create tickets are generated by a web form,
then my
replies are using OTRS.  I don't think I'm typing any unusual
characters.  I
changed nothing in OTRS, I don't know why suddenly this behavior.


-- 
Wes Plate
 Automatic Duck, Inc.
  http://www.automaticduck.com


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