[otrs] Hi People

[Arnold, Andrew]

sorry, what are you asking?
 
tks

________________________________

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
David Salgado Vidal
Sent: 30 April 2007 17:34
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Hi People



Have you find in the article table?

 

________________________________

De: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] En nombre de
Arnold, Andrew
Enviado el: lunes, 30 de abril de 2007 18:21
Para: User questions and discussions about OTRS.org
Asunto: FW: [otrs] Hi People

 

Any news on this anyone. Thanks 

 

________________________________

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Arnold, Andrew
Sent: 05 March 2007 13:27
To: User questions and discussions about OTRS.org
Subject: [otrs] Hi People

I am trying to find out where I can report on info stored in OTRS. I
have found the subject heading of a ticket in the MySql DB. (this is in
the `title` field in the `ticket` table.)

 

Where can i find the actual e-mail text - the body of the e-mail pls.

 

I have looked at a few ways of getting this info out but cannot find a
suitable way of doing it.

 

Anyone please help as I need to have the reporting sorted ASAP.

 

Tks

 

Andrew Arnold

IT Support Analyst

<mailto:andrew.arnold at hammondsdirect.com> 

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Copyright in documents created by or on behalf of this firm remains vested in the firm, and we assert our moral rights, unless the terms of our relevant client's engagement provide otherwise.

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