[otrs] Hi People

Wed May 2 12:01:03 GMT 2007

Sorry, i didn't explain it correctly.

I understood that you want to consult the e-mail's body, so I ask you if you have looked for it in the article table.

I hope it helps you.

Regards.

________________________________

De: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] En nombre de Arnold, Andrew
Enviado el: miércoles, 02 de mayo de 2007 11:42
Para: User questions and discussions about OTRS.org
Asunto: RE: [otrs] Hi People

sorry, what are you asking?

tks

________________________________

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of David Salgado Vidal
Sent: 30 April 2007 17:34
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Hi People

Have you find in the article table?

________________________________

De: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] En nombre de Arnold, Andrew
Enviado el: lunes, 30 de abril de 2007 18:21
Para: User questions and discussions about OTRS.org
Asunto: FW: [otrs] Hi People

Any news on this anyone. Thanks 

________________________________

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of Arnold, Andrew
Sent: 05 March 2007 13:27
To: User questions and discussions about OTRS.org
Subject: [otrs] Hi People

I am trying to find out where I can report on info stored in OTRS. I have found the subject heading of a ticket in the MySql DB. (this is in the `title` field in the `ticket` table.)

Where can i find the actual e-mail text - the body of the e-mail pls.

I have looked at a few ways of getting this info out but cannot find a suitable way of doing it.

Anyone please help as I need to have the reporting sorted ASAP.

Tks

Andrew Arnold

IT Support Analyst

<mailto:andrew.arnold at hammondsdirect.com> 

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HammondsDirect is regulated in the United Kingdom by the Law Society. The partners in the firm are either solicitors or registered foreign lawyers and a list of their names and professional qualifications can be inspected at Pennine House, Well Street, Bradford, BD1 5NU.

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