[otrs] installation problem

[Adriano Amaral]

Easy George,

mod_perl is not configured or not installed. If it is  go to the shell
as root and type :  a2enmod perl

You can find this answer as well on the FAQ

Good Luck

Adriano

George Develekos wrote:
>
> Greetings,
>
> I've had to upgrade to Apache2, so I'm trying to get OTRS to work with
> it. I can't, for the life of me, get past this problem I get when I
> run rcapache2:
>
> mail:/sw/Linux/Suse # rcapache2 start
> Starting httpd2 (prefork) Syntax error on line 10 of
> /etc/apache2/conf.d/otrs.conf:
> *Invalid command 'PerlRequire'*, perhaps misspelled or defined by a
> module not included in the server configuration
>
> The command line was:
> /usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf
>
> I've just run SuSEconfig and proceeded to the rcapache2 step.
>
> It's a Suse Enterprise v.9 system, with the following packages
> installed and verified:
>
> mail:/sw/Linux/Suse # rpm -qa|grep apache2
> apache2-2.2.0-21.7
> apache2-doc-2.0.49-27.8
> apache2-prefork-2.2.0-21.7
> apache2-worker-2.2.0-21
> apache2-example-pages-2.0.49-27.8
> apache2-mod_perl-2.0.3-12
> mail:/sw/Linux/Suse # rpm -qa|grep otrs
> otrs-2.1.7-01
>
> Can you please suggest some way out or some further diagnosing step?
>
> Thanks a lot,
>
> George I. Develekos
> Software Engineer
> Omilia Ltd.
> ------------------------------------------------------------------------
>
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