[otrs] Hi People

[Arnold, Andrew]

that is exactly what I was looking for, thanks a lot David
 
 

________________________________

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of David Salgado Vidal
Sent: 02 May 2007 11:01
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Hi People



Sorry, i didn't explain it correctly.

 

I understood that you want to consult the e-mail's body, so I ask you if you have looked for it in the article table.

 

I hope it helps you.

 

Regards.

 

________________________________

De: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] En nombre de Arnold, Andrew
Enviado el: miércoles, 02 de mayo de 2007 11:42
Para: User questions and discussions about OTRS.org
Asunto: RE: [otrs] Hi People

 

sorry, what are you asking?

 

tks

 

________________________________

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of David Salgado Vidal
Sent: 30 April 2007 17:34
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Hi People

Have you find in the article table?

 

________________________________

De: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] En nombre de Arnold, Andrew
Enviado el: lunes, 30 de abril de 2007 18:21
Para: User questions and discussions about OTRS.org
Asunto: FW: [otrs] Hi People

 

Any news on this anyone. Thanks 

 

________________________________

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of Arnold, Andrew
Sent: 05 March 2007 13:27
To: User questions and discussions about OTRS.org
Subject: [otrs] Hi People

I am trying to find out where I can report on info stored in OTRS. I have found the subject heading of a ticket in the MySql DB. (this is in the `title` field in the `ticket` table.)

 

Where can i find the actual e-mail text - the body of the e-mail pls.

 

I have looked at a few ways of getting this info out but cannot find a suitable way of doing it.

 

Anyone please help as I need to have the reporting sorted ASAP.

 

Tks

 

Andrew Arnold

IT Support Analyst

<mailto:andrew.arnold at hammondsdirect.com> 

This message is confidential and may be legally privileged or otherwise protected from disclosure.  If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system; you must not copy or disclose the contents of this message or any attachment to any other person.
 
Copyright in documents created by or on behalf of this firm remains vested in the firm, and we assert our moral rights, unless the terms of our relevant client's engagement provide otherwise.
 
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This e-mail has been scanned for all viruses on behalf of HammondsDirect by Integralis e:scan.
 
This message is confidential and may be legally privileged or otherwise protected from disclosure.  If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system; you must not copy or disclose the contents of this message or any attachment to any other person.

Copyright in documents created by or on behalf of this firm remains vested in the firm, and we assert our moral rights, unless the terms of our relevant client's engagement provide otherwise.

HammondsDirect is regulated in the United Kingdom by the Law Society. The partners in the firm are either solicitors or registered foreign lawyers and a list of their names and professional qualifications can be inspected at Pennine House, Well Street, Bradford, BD1 5NU.

This e-mail has been scanned for all viruses on behalf of HammondsDirect by Integralis e:scan.

This message is confidential and may be legally privileged or otherwise protected from disclosure.  If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system; you must not copy or disclose the contents of this message or any attachment to any other person.

Copyright in documents created by or on behalf of this firm remains vested in the firm, and we assert our moral rights, unless the terms of our relevant client's engagement provide otherwise.

HammondsDirect is regulated in the United Kingdom by the Law Society. The partners in the firm are either solicitors or registered foreign lawyers and a list of their names and professional qualifications can be inspected at Pennine House, Well Street, Bradford, BD1 5NU.

This e-mail has been scanned for all viruses on behalf of HammondsDirect by Integralis e:scan.

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