[otrs] ITSM configuration
Christian Schoepplein
christian.schoepplein at otrs.com
Wed May 2 18:40:11 GMT 2007
Hi David,
On Mon, Apr 30, 2007 at 06:10:45PM +0200, David Salgado Vidal wrote:
>I'm trying ITSM over OTRS Framework 2.2 and I want to:
>
>- Associate an existing location to ConfigItems
>- Associate ConfigItems to tickets.
>
>Are they possible?
Maybe the new ITSM list would be a better place to ask for this
information, because our ITSM people are subscribed to this list:
http://lists.otrs.org/mailman/listinfo/itsm
But I think what you are looking for should be possible.
-- Christian
((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg
Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
http://www.otrs.com/ :: Communication with success!
Geschäftsführer: André Mindermann, Martin Edenhofer
Handelsregister: HRB 9452 Bad Homburg
Steuernummer: 003/240/97521
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: Digital signature
Url : http://lists.otrs.org/pipermail/otrs/attachments/20070502/631b2294/attachment.pgp
More information about the otrs
mailing list