[otrs] How to add a "catalog class" in ITSM

[Christian Schoepplein]

Hi,

On Tue, Apr 24, 2007 at 11:21:34AM +0200, Paul Rhein wrote:
>I installed the ITSM 1.0.0 beta2  module just to play around and I have to 
>say the OTRS team did it again....looks great thanks a lot.

Thanks a lot :).

>Small question here: 
>When I try to add a catalog class (under admin area -> general catalog I 
>would like to add something like "EPT::LineCard::Type" as a seperate 
>catalog class) so I can use the values as drop down on the config items.
>
>I do not manage to create the class of thier own, I can only add an item 
>on an exsiting catalog class, is this not forseen or do I miss out on 
>something here ?

I think you'll get better help with OTRS::ITSM on the ITSM mailinglist 
which was created for this purpose:

    http://lists.otrs.org/mailman/listinfo/itsm

Our ITSM people are subscribed to this list and I'm sure they will anser 
your question :).

-- Christian

((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg
           Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
           http://www.otrs.com/ :: Communication with success!

Geschäftsführer: André Mindermann, Martin Edenhofer
Handelsregister: HRB 9452 Bad Homburg
Steuernummer:   003/240/97521

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: Digital signature
Url : http://lists.otrs.org/pipermail/otrs/attachments/20070502/ad40b72c/attachment.pgp