[otrs] HTML Replys

[Christian Schoepplein]

Hi,

On Thu, Apr 26, 2007 at 01:29:15PM +0100, Will Sheldon wrote:
>Has there been any progress with regard to viewing and sending HTML 
>messages?
>
>Our customers frequently send us (embedded) screenshots, so a click to
>view for image attachments would be a suitable alternative to viewing
>the full html.

It is not planed to integrate full HTML message support into OTRS.

>Also it'd be nice to be able to append an html signature to messages,
>or insert a block of html to messages with some kind of markup tag.

This could be a nice feature. Please open a new enhancement request on

    http://bugs.otrs.org

for this issue.

>W.

-- Christian

((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg
           Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
           http://www.otrs.com/ :: Communication with success!

Geschäftsführer: André Mindermann, Martin Edenhofer
Handelsregister: HRB 9452 Bad Homburg
Steuernummer:   003/240/97521

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: Digital signature
Url : http://lists.otrs.org/pipermail/otrs/attachments/20070502/a5ba5c8d/attachment.pgp