[otrs] Error sending email.
John Hagemann
jhagemann at pivot-point.com
Thu May 3 10:09:01 GMT 2007
Hello all,
I am using OTRS Windows distribution 2.1.7. When responding to tickets
I sometimes get this error;
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Thu May 3 09:49:32
2007
Message: Can't connect to ms1.pivot-point.com: Bad file descriptor!
Traceback (2552):
Module: Kernel::System::Email::SMTP::Send (v1.11) Line: 120
Module: Kernel::System::Email::Send (v1.20.2.1) Line: 475
Module: Kernel::System::Ticket::Article::ArticleSend (v1.128.2.4)
Line: 1567
Module: Kernel::Modules::AgentTicketCompose::Run (v1.22.2.3) Line:
353
Module: Kernel::System::Web::InterfaceAgent::Run (v1.17.2.1) Line:
671
Module:
ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2ep
l::handler (v) Line: 47
Module: (eval) (v1.81) Line: 203
Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
If I restart the services the error goes away. I am having to restart
the services more often.
My mail server is Exchange 2003.
Thanks in advance.
John Hagemann
Network Systems Manager
Pivot Point International
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